Mojes Creations Privacy Policy

Welcome to Mojes Creations! Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or shop on our website.

1. Information We Collect

We collect the following types of information:

• Personal Information: Name, email address, phone number, shipping and billing address, payment details.
• Order Details: Products purchased, order history, and preferences.
• Automatically Collected Information: IP address, browser type, operating system, and browsing behavior on our website.

2. How We Use Your Information

We use your information to:

• Process and deliver your orders.
• Provide customer support.
• Send updates about your order and promotions.
• Improve our website, services, and user experience.
• Comply with legal obligations.
• To send periodic emails regarding orders or other products and services.

3. Sharing Your Information

We do not sell your personal information. However, we may share your data with:

• Service Providers: Payment processors, delivery services, and email marketing platforms.
• Legal Authorities: When required by law or to protect our rights.

4. Cookies and Tracking

We use cookies to:

• Enhance your shopping experience.
• Track website usage for analytics.
• Provide personalized recommendations.

You can manage cookies through your browser settings.

5. Your Rights

You have the right to:

• The right to request deletion of their personal data under certain conditions.
• Opt-out of promotional emails.
• Request a copy of the data we have about you.

To exercise your rights, contact us at sales@mojescreations.co.ke.

6. Data Security

We are committed to protecting your personal information. Our measures include:

• Using secure servers and data encryption to safeguard sensitive data.
• Conducting regular security assessments and implementing updates to address vulnerabilities.
• Limiting access to personal information to authorized personnel only, ensuring strict confidentiality.

We continuously improve our practices to maintain the highest security standards and protect your data against unauthorized access or breaches.

7. Changes to This Policy

We may change this Privacy Policy from time to time. If we make significant changes in the way we treat your personal information, we will post an announcement on our website at least 7 days before the changes take effect. For material updates, we may also notify you directly through email.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: sales@mojescreations.co.ke
• Phone: +254 726 730543
• Address: Sunrise Plaza, 6th Floor, Suite 610, Keekorok Rd - Nairobi

We’re here to assist you and ensure your privacy is protected.